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Error code PEPPOL-EN16931-R008

The file contains empty elements

Peppol doesn't allow empty elements, such as an empty street or phone field.

The official rule

“Document MUST not contain empty elements.”
In XRechnung 3.0.2 2.6.0 (UBL), XRechnung 3.0.2 2.6.0 (CII)Severity: Error

Official text, in the language the rule set publishes it in.

Common causes

  • An optional field (phone, street, note) was exported empty.
  • A conversion tool writes every field, even blank ones.

How to fix it

  • Fill in the field or leave it out of the file.
  • If you can't change the export, ask your software provider.

Wrong vs. right (UBL)

Wrong
<cac:Contact>
  <cbc:Name>An Voorbeeld</cbc:Name>
  <cbc:Telephone></cbc:Telephone>
  <cbc:ElectronicMail>facturen@atelier-lumen.example</cbc:ElectronicMail>
</cac:Contact>
Right
<cac:Contact>
  <cbc:Name>An Voorbeeld</cbc:Name>
  <cbc:ElectronicMail>facturen@atelier-lumen.example</cbc:ElectronicMail>
</cac:Contact>