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Does a credit note also have to go via Peppol?

Yes, if the original invoice was a structured e-invoice. A credit note that changes that invoice and clearly refers to it counts as an e-invoice itself and goes via Peppol in the same format. If the original invoice was a PDF, there is no format requirement.

Last checked 25 October 20261 min readSources

A credit note corrects an invoice, for example for a return or a wrong amount. Since the e-invoicing obligation, the question is: in what form?

Credit note on an e-invoice

According to the official FAQ, every document that:

  • changes the original structured e-invoice, and
  • refers to it specifically and unambiguously,

counts as a structured e-invoice itself. It is issued in the same format as the original invoice. So credit notes and debit notes also go via Peppol.

Credit note on an older PDF invoice

That requirement only applies if the original invoice was an e-invoice. If it was a PDF, for example an invoice from before 1 January 2026, there is no format requirement. A credit note as a PDF is then still possible, if the customer accepts it.

If the supplier does choose to send the credit note as an e-invoice, the customer has to accept it.

Viewing a credit note

Open a credit note below to see which invoice it relates to and which amounts are being credited. The file stays on your computer.

Read the full guide: Is e-invoicing mandatory for me?

Frequently asked questions

Do the same rules apply to debit notes?
Yes. Debit notes that change an e-invoice and refer to it also go via Peppol.
My supplier sends a credit note as an e-invoice on an old PDF invoice. Do I have to accept it?
Yes. If the supplier issues the credit note as an e-invoice, you have to accept it.
How can I tell whether a file is a credit note?
Open it in our e-invoice viewer: a credit note is clearly shown as a credit note, together with the invoice it relates to.

Related guides

Sources

This guide is general information, checked against the official sources above. It is not legal or tax advice; for your own situation, ask your accountant or software provider.